At Triposcape, we are committed to protecting the privacy and security of our customers' personal information. This privacy policy explains how we collect, use, and protect the personal data we receive from our customers.
Information We Collect
We collect personal information from our customers when they book a trip with us, create an account on our website, or contact us for customer support. The types of personal data we collect may include:
• Name, email address, phone number, and postal address
• Payment information, such as credit card details
• Passport or other identification documents
• Travel preferences, such as seating or meal requests
• Customer feedback and reviews
We may also collect information automatically when customers visit our website, such as IP address, browser type, and device information.
Use of Information
• We use the personal data we collect from our customers to:
• Process bookings and payments
• Communicate with customers about their trips and provide customer support
• Send promotional offers and marketing communications
• Improve our services and website functionality
• Comply with legal obligations
We do not share customer data with any third-party service providers or other external entities, except as required by law or with the customer's explicit consent.
Data Security
We take reasonable measures to protect customer data from unauthorized access, theft, or loss. We use encryption and other security technologies to safeguard personal information during transmission and storage.
Customer Rights
Customers have the right to access, modify, or delete their personal information that we hold. Customers may also withdraw their consent for us to use their personal information at any time.
Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website to improve site functionality, personalize customer experiences, and analyze site usage. Customers can choose to disable cookies through their browser settings.
Collection of Sensitive Information
We do not collect or store sensitive information such as racial or ethnic origin, political opinions, religious beliefs, health information, or sexual orientation.
Age Restrictions
Our services are intended for individuals over the age of 18. We do not knowingly collect or store personal information from individuals under the age of 18. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete the information as soon as possible.
Data Retention
We retain customer data only as long as necessary to fulfill the purposes for which it was collected, unless we are required to retain it for longer periods by law. We may also retain customer data for audit or legal purposes, or to resolve disputes or enforce agreements.
Third-Party Links
Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We encourage customers to review the privacy policies of these sites before providing any personal information.
Customer Consent
By using our services, customers consent to the collection, use, and storage of their personal information as described in this privacy policy.
Data Breaches
In the event of a data breach that affects customer data, we will take immediate steps to contain the breach, notify affected customers as required by law, and take remedial measures to prevent future breaches.
Governing Law
This privacy policy is governed by the laws of the Indian jurisdiction where Triposcape is located, and any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts in that jurisdiction.
Changes to Privacy Policy
We may update this privacy policy from time to time to reflect changes in our data practices or legal requirements. Customers will be notified of any significant changes to this policy.
Contact Information
If you have any questions or concerns about our privacy policy or data practices, please contact us at support@triposcape.com
